Free Service Campaign in Nepal

Agni Incorporated, Mahindra Tractors’ dealer in Nepal, recently conducted a Free Service Campaign,bcovering customers in the areas of Urlabari, Itahari and Biratnagar. The main objective of this campaign was to lay emphasis on the customer centricity at Agni Incorporated.


The 3 S's – Sales, Service and Spares were promoted through a number of activities such as general check-ups and free servicing of tractors; special discounts on spare parts and lubricants and encouraging customers to use the same; educating customers about general maintenance and operation of tractors and scheduling tractor servicing; obtaining customer complaints, suggestions and feedback; and free health check-ups for drivers.